A service program, no matter how well conceived, will not achieve its objectives if staff do not deliver it with finesse and fidelity. This requires a system of competency training for staff and a constructive regimen of ongoing supervisory oversight, both in the office and in the field. This part of CVFT, Quality Assurance, provides the protocols for such training and oversight. It will benefit any program serving families through the child welfare or other human service system. It is a digital product and will be sent to the email you provide at purchase.